PayGov.US
provides government sector payment and reporting services to state and local
government agencies only. PayGov.us does not provide services to Federal
agencies. PayGov.us is not associated with, or endorsed by, the U.S. Department
of the Treasury, Financial Management Service (FMS). FMS provides government
sector payment, reporting, and other services, to Federal government agencies,
under the FMS Pay.GOV service mark.
These Terms
of Service (“Terms”) are a legal agreement between you (“you,” “your”) and
PayGOV.US LLC (”PayGOV.US,” “we,” “our” or “us”) and
govern your use of PayGOV.US’s services, including
mobile applications, websites, software, hardware, and other products and
services (collectively, the “Services”). If you are using the Services on
behalf of a business, that business accepts these terms. By using any of the
Services you agree to these Terms, including terms that limit our liability and
require individual arbitration for any potential legal dispute. You also agree
to any additional terms specific to Services you use (“Additional Terms”), such
as those listed below, which become part of your agreement with us. You should
read all of our terms carefully.
In order to use PayGOV it is
necessary that you understand and agree to these Terms. By attempting to make a
payment through PayGOV.US LLC, you confirm that you have read and understood
these Terms. You also confirm that you agree to these Terms in their entirety.
Furthermore, you understand and agree that these Terms are a valid and
enforceable agreement between you and PayGOV.US LLC.
Table of Contents
Agency determines Payment
application.
PAYGOV’S LIABILITY TO YOU
IS LIMITED.
Accuracy of Payment
information.
Additional anti-fraud
verifications.
Other Terms apply
generally to the Service.
Applicable Law and Jurisdiction. You agree that:
By initiating a Transaction
you represent and warrant that you are either an adult at least 18 years of
age, an emancipated minor, or legally acting within your authority as an agent,
contractor, employee, officer or director of an entity or organization. Only
such persons which meet these requirements are authorized to initiate payment.
As such, we are relying on the fact that you are legally competent and able to
contract. Furthermore, that you understand and agree that these Terms constitute
a binding obligation upon you or the entity or organization you represent.
PayGOV provides a service to process
electronic payments to specific entities. By using PayGOV you affirm that you have chosen
to use our service to make a payment to another entity, typically an Agency or
a third-party that PayGOV. is assisting.
PayGOV will attempt to address and
answer your questions regarding your payment. Specific items may be discussed such
as the amount, date, Agency to which it was directed, and payment type. This
information is based on system records available to us. You may reach our
office between the hours of 7AM-8PM EST M-F at 1-866-480-8552 or [email protected].
PayGOV will not, however, answer
questions about the underlying obligation. PayGOV will not discuss, and does
not have knowledge of, how your taxes, fees, fines, or other obligations were
calculated, nor how an Agency may apply your payment.
PAYGOV.US LLC DOES NOT PROVIDE LEGAL
ADVICE AND IS NOT A SUBSTITUTE FOR CONSULTING AN ATTORNEY.
Protecting the Privacy of our
customers is very important. Our Privacy Policy is available for your review.
If you have any concerns, please review this policy before attempting your
Transaction.
PayGOV.US LLC will take steps to prevent Card
fraud. If we have reason to believe you are not authorized to use the Card you present then we will
not authorize your transaction.
PayGOV.US LLC accepts and processes
cards bearing the Visa®, MasterCard®, American Express®, and Discover®, brands
only. We will not attempt to obtain authorization for a Transaction involving
any other type of Card.
Convenience Fees are the Fees
charged for initiating a payment through PayGOV. You have the opportunity to
cancel any Transaction before making payment and becoming responsible for Convenience
Fees, which will be charged to your Account. Convenience Fees are
non-refundable.
PayGOV will transmit funds as the
Agency has directed for all Transactions involving that Agency. Once funds have
passed to the Agency from PayGOV, the Agency is solely responsible for how
those funds are applied or any refunds. If you disagree with how your payment
was applied by the Agency please contact the Agency.
If You believe a payment is an
Unauthorized Transaction contact PayGOV.US LLC. If a transaction is valid, but a
Charge Back or Retrieval Request has been filed, Cardholder may be assessed a
fee of $40. You are encouraged to read your agreement with your card issuer.
Under most Card Issuing Agreements you agreed to indemnify the Card Issuer of
all liability and take upon yourself full liability, up to and including,
liability for all Legal Fees and Damages of the Card Issuer. PayGOV retains the
right to sue you and your card issuing bank for facilitating fraud when a
chargeback is filed and PayGOV loses when proof can be provided of the
transactions validity.
OUR SOLE OBLIGATION IS TO MAKE
PAYMENTS TO AGENCIES YOU HAVE IDENTIFIED TO US THROUGH YOUR USE OF THE SERVICE
IN THE AMOUNTS THAT PAYGOV.US HAS BEEN INFORMED BY YOUR CARD'S ISSUER
HAVE BEEN AUTHORIZED. PAYGOV.US AND
RELATED SERVICES ARE PROVIDED ON AN AS-IS, AS-AVAILABLE BASIS. PAYGOV.US MAKES
NO WARRANTIES THAT ALL OR ANY PART OF THE SERVICE WILL BE ERROR FREE OR
UNINTERRUPTED AND DISCLAIMS ALL OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES REGARDING QUALITY,
SUITABILITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. PAYGOV.US
LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES YOU BELIEVE YOU HAVE SUFFERED OR INCURRED AS A RESULT OF PAYGOV.US
PROVIDING THE SERVICE UNDER THIS AGREEMENT.
You are responsible for the accuracy
of the information.
PayGOV contracts with each Agency to
determine funding. Typically, deposits take place intwo-business
days via ACH. Some Agencies may choose to receive funds by mailed check.
Weekends and Holidays affect the timing of PayGOV.US LLC deposits to an Agency.
Our business is designed to help you
make payments to a government Agency. We expect your use of the PayGOV.US LLC
will be lawful. We have the right to bar 6ou from using the Service if you
violate these Terms or any law, regulation or rule in making your payment,
provide false information in connection with your payment, or refuse to
cooperate in any investigation into any Claim. FRAUDULENT CARD USE IS A
CRIMINAL OFFENSE PUNISHABLE BY LAW.
Some Payments approved by the card
issuer may be subject to further verification by PayGOV.US LLC to prevent
fraud. If this process is completed successfully, PayGOV.US LLC will send a
notice of your payment to the agency you identified. Payments that do not
successfully complete this process will be rejected even if approved by the
card issuing entity.
These Terms and any rights granted
and obligations you accept hereunder are personal to you and you may not
transfer or assign them to anyone else.
These Terms, along with Our Privacy
Policy forms the entire understanding between you and PayGOV regarding Your use
of the Service. PayGOV may amend these Terms at any time and without notice by
posting an updated version on Our web site. If a court holds any of these Terms
to be invalid or unenforceable any Term or part of a Term that was not held to
be invalid or unenforceable will still apply and will be enforced.
© 2017 PayGOV.US LLC